Manager's Toolkit Reviewing & Communicating with Applicants
The processing of materials typically involves reviewing correspondence and materials from applicants, and responding to telephone, walk-in and electronic inquiries about job openings.
Human Resources manages these activities to ensure consistency in what applicants are told, to provide a timely response to inquiries and to select the best qualified applicants with the highest degree of objectivity.
Human Resources facilitates the process by conducting the initial screening of applicants; by requesting additional materials/documentation; and ensuring that all files (applications and other supporting documentation) are complete prior to being reviewed by the hiring manager and/or the entire recruitment team. The result will be a “short list” of applicants whom Human Resources recommends be interviewed.
Throughout the search HR communicates with candidates who inquire about the application and search process. Human Resources responds to questions regarding pay, minimum qualifications for a position, whether additional information is necessary to complete an application, the timing for interviews as well as when a position is likely to be filled- and much more. These are sensitive communications carried out with several objectives: to provide requested information in a helpful way, familiarize applicants with the employment process in the academic arena and promote Westmont positions and opportunities without offering undue discouragement or encouragement.